Return Policy
Return Policy
At ReliefHome, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.
Returns
- You have 30 days from the date of delivery to request a return.
- Items must be unused, unwashed, and in their original packaging.
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
- Items marked as final sale
- Damaged items due to misuse
- Items without original packaging
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.
Exchanges
If you received a defective or damaged item, we will gladly exchange it for the same product. Please contact us within 7 days of receiving your order.
How to Start a Return
Contact our support team via the Contact page with your order number and reason for return. We will guide you through the process.